Privacy Policy

Introduction

Universole LLC ("Universole," "we," "us," or "our") operates universoleappstudios.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. Please read this policy carefully.

Information We Collect

Personal Information

When you contact us through our website or request services, we may collect:

• Name and contact information (email address, phone number)
• Company name and business information
• Project details and requirements
• Budget and timeline preferences

Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process and fulfill service requests
• Send project updates and communications
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and security threats

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting business (e.g., email service providers, hosting services).
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications at any time
• Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us at info@universoleappstudios.com.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of certain features on our Site.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Federal Compliance

As a SAM-registered small business working with federal agencies, we comply with applicable federal data protection requirements, including the Federal Information Security Management Act (FISMA) and relevant NIST standards where applicable to our contracts.

Mobile Applications

This section applies to mobile applications published by Universole LLC, including Shadow Work: Voice Journal, on the Apple App Store and Google Play. Where it conflicts with the rest of this policy, this section governs for app users.

What the app records

Shadow Work records audio only when you choose to record. Nothing is captured in the background, and the microphone is used only while a recording is in progress.

What leaves your device, and why

To turn a recording into something useful, two things are sent out:

• The audio file is sent to the OpenAI API, which returns a text transcript.
• That transcript is sent to the Anthropic API, which returns a title, a summary, observations, the theme the entry belongs to, anything you said you would do, and one line worth keeping. When you have several entries, transcripts from the past thirty days are sent together so the app can name what recurs across them.

Both are standard commercial API calls. Under the current terms of both providers, data submitted through their APIs is not used to train their models. Each provider may retain submitted data briefly for abuse monitoring, in line with their own policies, which are linked at the end of this section. Nothing else about a recording is transmitted, and recordings are not sent anywhere else.

What stays on your device

The recording, its transcript, the extracted results, your practice items, your themes and your settings are stored locally on your device. We do not operate a server that stores your entries, and we cannot read them. Because your entries are stored only on your device, deleting the app deletes them. We have no copy to restore.

What we do not collect

The app has no account system and no sign in. If you enter a name or choose a photo, both stay on your device and are never transmitted. There is no analytics SDK, no crash reporting SDK, and no advertising or tracking framework in the app. We do not build a profile of you, and we do not sell or share personal information.

Reminders are scheduled locally on your device. The app does not register for push notifications and does not transmit a push token.

Subscriptions

Subscriptions are sold through the Apple App Store or Google Play and managed with RevenueCat, which records purchase and subscription status against an anonymous identifier generated on your device. We do not send RevenueCat your name, email address, or any content from your entries.

Payment is handled entirely by Apple or Google. We never receive your payment card details.

Your choices

You can decline microphone access, in which case recording is unavailable and the rest of the app still works. You can delete any entry from within the app, export every entry as plain text, delete all entries at once, and remove all app data by deleting the app. For questions about app data, contact support@universoleappstudios.com.

Third party providers

• OpenAI: https://openai.com/policies/privacy-policy
• Anthropic: https://www.anthropic.com/legal/privacy
• RevenueCat: https://www.revenuecat.com/privacy
• Apple: https://www.apple.com/legal/privacy
• Google Play: https://policies.google.com/privacy

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: